100% Satisfaction Guaranteed
If you are not satisfied with your purchase for any reason it can be returned with proof of purchase for a full refund within 30 days of purchase. Unfortunately, we cannot refund shipping charges or pay for return shipping unless the wrong color was shipped or the product was defective. Please read below to see our return and exchange policies in depth.
Return/Exchange Processing: Products Purchased from ambena.com
If you purchased your product from ambena.com, contact us at info@ambena.com and include proof of purchase. Please allow 15 days for processing of your return.
We recommend that you ship your package with a carrier that can provide tracking and insurance. We are not responsible for packages lost in transit without proof of tracking.
Return/Exchange Processing: Products Not Purchased at yoga-T.com
If the product wasn’t bought directly from us, you’ll have to contact the venue from which you made the purchase and will be subject to the return/exchange policy of that company. If you have trouble making a return through your original seller, please let us know and we will do our best to assist you.
Return Processing: Products over 30 days old
If your item has a manufacturing defect in its materials or workmanship (this does not include damage caused by improper use, or accidents), or it has premature wear, you can return it for up to one year following the purchase. To initiate this sort of return, please contact info@ambena.com with a proof of purchase and a photograph showing the defect or wear to obtain a Return Authorization Number. We cannot accept units returned without a Return Authorization Number.
Shipping Policy
Orders will ship within 1-2 weeks (We will contact you if there is a significant departure from this time period). We ship by whatever provider offers the best combination of rates and service. Most orders placed within the continental US will reach you within 3-6 business days. We do not offer an expedited shipping option.
If attempting to ship internationally, please contact us at info@ambena.com and we will be more than happy to assist you. Please be aware that shipments to outside the US may take 4-6 weeks for delivery and may incur additional shipping, tax and import fees.
Trademarks
All trademarks, service marks and trade names of Ambena, Inc. including Meditation-T and Eco Yoga Block used in the site are trademarks or registered trademarks of Ambena, Inc.
Limitation of Liability
Ambena, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the Meditation-T or Eco Yoga Block, even if Ambena, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.